In some cases, you may need to contact your local carrier to arrange a delivery, redirect a parcel, or pick it up once your package has arrived in your country. To do so, please follow the steps below:
How to identify your local carrier:

  1. Open your shipping confirmation email, locate the original tracking number, and click “Track” to open the tracking portal.
  2. On the tracking page, look for the last-mile tracking number and the local carrier name (e.g., USPS, Canada Post, VNPost, etc.).

Contact list of local carriers

Destination Country Carrier’s Name Contact Information
United States USPS (general) Email: USPS® Customer Service
Call: 1-800-ASK-USPS (1-800-275-8777)
Find a Post Office > here
UPS Customer Help and Support Center
Call: 1-888-742-5877
International shipping: 1-800-782-7892
CORPORATE OFFICE
55 Glenlake Parkway, NE
Atlanta, GA 30328
FedEx FedEx U.S. Customer Service
1.800.Go.FedEx
1.800.463.3339
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
DHL US Contact page: https://mydhl.express.dhl/us/en/help-and-support.html#/contact_us
Customer Service
1-800-CALL DHL (1-800-225-5345)
OnTrac/ LaserShip Contact page: https://www.ontrac.com/contact
Call: (804) 414-2590
Text: (302) 246-7136
Piggyship US Headquarters
Address: 19093 Colima Rd. Rowland Heights, CA 91748, USA
Tel: +1 (626) 362-3730
Emailcs@piggyship.com
Express Courier Contact page: https://courierexpress.net/contact-us
2051 Franklin Way
Marietta, Ga 30067
770-955-6009 (Local)
888-462-2022 (Toll-Free)
TForce Freight Contact page: https://www.tforcelogistics.com/contact
US: 8553962639
Canada: 8003877787
CDL Contact page: https://cdldelivers.com/contact
132 W. 24th Street
New York, NY 10011
Email: support@CDLdelivers.com
Fax: (212) 989-6365
SpeedX Email: help@speedx.io
Phone: (800) 658-4192
Text: (559) 550-0518
New York, NY 10001
Canada Canada Post Contact page: https://www.canadapost-postescanada.ca/cpc/en/support.page#panel2-1
Phone: 1-866-607-6301
Outside of Canada: 416-979-3033
UniUni Phone: +1 800-282-2468 (Canada and the USA)
10851 Shellbridge Way #100
Richmond, BC V6X 2W8
Canada
Purolator Contact page: https://www.purolator.com/en/support/contact-us
Customer Service
1-888-SHIP-123 (1-888-744-7123)
New Zealand New Zealand Post

Find Post >> https://www.nzpost.co.nz/tools/find-nz-post
Phone: 0800 501 501
Aramex New Zealand Contact page: https://www.aramex.co.nz/contact-us
Check depot location: https://www.aramex.co.nz/contact-us/aramex-depot/
UK Evri Contact page: https://www.evri.com/help-and-support/help-centre/#/
Phone: 0330 808 5456
YODEL Contact page: https://www.yodel.co.uk/contact-yodel
Phone: 03447550117
Royal Mail Contact page: https://personal.help.royalmail.com/app/contact
Switzerland Swiss Post Contact page: https://www.post.ch/en/help-and-contact
+41 848 888 888
Post CH Network Ltd
Swiss Post Contact Center
Wankdorfallee 4
3030 Bern
Sweden City Mail Phone: 0771-40 60 40
France Coli Coli Phone: 01 70 61 30 71
La Poste Contact page: https://aide.laposte.fr/
Phone: 09 69 399 111
Germany DPD
CZ: +420 225 373 373
HU: +361 501 6200
SK: +0850 373 373
AT: +05 03 73 420
Contact page: https://www.dpd.com/de/en/support/kontakt/fragen-zu-einem-paket/
Phone: +49 6021 150 415
Luxembourg Post From Luxembourg: 8002 8004
From abroad: +352 2424 8004
Hermes Phone: 040 593 551 111
Brazil Correios Brazil Call: 3003 0100/ 0800 725 7282/ 0800 725 0100
Mexico RaBee Express Ph: 5544380136
WhatsApp: +52 55 4022 4383
Email: sac@rabee.mx
MailAmericas Contact page: https://mailamericas.com/en/contact-support
+54 11 5218 6307
Norway Helthjem Phone: 4-006-4009
Akersgata 55
0180 Oslo
Spain CTT Express Contact phone: +351 707 26 26 26 or phone line: 21 047 16 16
Correos Express Spain Phone: +34 913 27 70 20 or 915 197 197
Italy HP Parcel Italy Contact page: https://www.hrparcel.com/en/contacts/
Toll-free number: 800 933 311
IT Poste Contact number: 803160/199100160
Netherlands Cycloo WhatsApp: info@fietscouriers.nl
085 – 273 7442
Cyclone: 31852737442
GLS Group Call center: 0900 111 666 0
NL Post Contact page: https://www.postnl.nl/en/customer-service/problems-and-complaints/
Phone: +31 88 868 6161
Ireland Fastway IE Phone: +353 1 424 2900
UAE iMile Phone: +971600566221
Email: customerservice@imile.me
Address: iMile Delivery LLC, Plot No. 2
Near Pepsi-Co Roundabout
Dubai Investment Park – 2 – Dubai
Emirates Post Contact: +971 600 599 999 (Call and WhatsApp)
Marrakech Street, Garhoud, Dubai, UAE
P.O. Box: 99999
Dubai, United Arab Emirates
Telephone: +971 4 230 3000
Fax: +971 4 214 8884
Email: custservice@emiratespost.ae
Israel GAASH Phone: 072-2608000
Email: cs@gaashwd.com
Or Mailog:
+972-07-23387200 or 072-2608000
Email: Info@mailogs.com
Philippines Philippine Post Contact page: https://phlpost.gov.ph/contact-us/
el Nos: (02) – 8288-POST or (02) – 8288-7678
Email: phlpostcares@phlpost.gov.ph
Singapore Singapore Post Contact page: https://www.singpost.com/contact-us
Customer Care Hotline – 1605
Speedpost Hotline – +65 6222 5777
India Posta KENYA Posta House, Kenyatta Avenue, Nairobi
0719072600 / 0730642600 / 0203242600
info@posta.co.ke / pmg@posta.co.ke / customercare@posta.co.ke
HongKong Hongkong Post Tel: (852) 2921 2222
Fax: (852) 2868 0094
Email: hkpo@hkpo.gov.hk
Address:
Hongkong Post Headquarters
2 Connaught Place, Central, Hong Kong